Vayama Reviews

Vayama has an overall rating of 4.8 based on 27 reviews. Customer feedback on Vayama is mixed: Vayama reviewers highlight positive aspects like competitive pricing, user-friendly interface, wide range of flight options, excellent customer service, which strongly appeal to budget-conscious travelers, frequent flyers, families planning vacations, international travelers. However, Vayama is often criticized for its limited customer support hours, occasional booking errors, additional fees not clearly stated, website navigation issues.

4.8/5.0

27 reviews

5 Stars

23

4 Stars

1

3 Stars

2

2 Stars

0

1 Star

0

All Vayama Reviews (27)
gayle-Steele
May 31, 2026
"Payment went through fine, right?"
I paid quickly and didn’t run into any issues. Everything seemed to go through fine on my end, so I think it’s all set?
DUTTON
May 22, 2026
"Easy booking on phone"
I booked my flight on my phone really quick, and it was no hassle at all. The whole process felt simple and didn’t give me any problem
Lindsey_odonoghue96
May 15, 2026
"Good deal, but keep an eye on the fees"
I booked a flight through vayama it was mostly fine. The price caught my attention because it was lower than what I was seeing on a couple other sites, and the confirmation showed up quickly, which I always worry about for some reason. Booking flights already makes me overthink everything, but this part went smoothly.

The only thing that bugged me was the extra fees kind of showing up later in the process. Maybe I missed something, maybe they could’ve made it clearer, but by the time I got to the end the total was a little higher than I expected. I still think I saved some money, so not a bad experience, just definitely slow down and read the details before you hit pay.
hello_ethan121
May 15, 2026
"Refund showed up sooner than expected"
I had to cancel my flight and, i was a little worried about how the refund would go. But Vayama handled it well. It took a bit, you know, not instant or anything... but the money did come back, and I didn’t really have to keep chasing them for it
orlandohorabik8804
May 09, 2026
"Last-minute flight change went smoothly"
I had to change my flight at the last minute and was a little stressed about it :/ But vayama got it sorted faster than I expected! The updated details came through by email, and everything matched up perfectly at the airport. Smooth experience for me :)
hello_ray613
May 06, 2026
"I had a question after I booked..."
I had a question after I booked and reached out to support. They got back to me quickly and sorted it out without turning it into a whole thing. I was totally calm the entire time, obviously, but it was nice to have it handled so easily.
Catherine-simon
May 02, 2026
"Good deal for my trip"
I booked this mainly because the fare was cheaper than the other options I was seeing, it worked out fine for what I needed. There weren’t any big problems or surprises, which is really all I was hoping for since I just wanted to get from one place to another without paying too much. Nothing super fancy, but the price was good and the trip went smoothly enough, so I’d say it was a solid choice.
hello_miriam835
April 21, 2026
"Super easy flight coordination"
They made coordinating my flight really easy, which was such a relief. Everything was handled smoothly, and I didn’t have to stress about the details at all!
RubyRodriguez
April 11, 2026
"Nice having someone actually pick up"
I called them a while back — I want to say it was sometime last month, maybe the month before, and got help quickly. It was just nice to talk to a real person on the phone instead of getting stuck in some endless support loop.
Germaine-swinerton
April 03, 2026
"Best price I found after checking around"
I compared a few options before booking, and this was the cheapest fare I could find. If you're shopping around, I'd definitely suggest checking this one before paying more somewhere else.
bryce_Dardon02
April 03, 2026
"Chargeback issue was handled faster than I expected"
When I noticed a chargeback issue on my card, I pretty much assumed it was going to turn into one of those long back-and-forth situations. That’s usually how these things seem to go, so I was already expecting a headache.

I reached out to Vayama, and to my surprise, they got back to me quickly. They explained what had happened and gave me the details I needed to pass along to my bank, which made the whole thing feel a lot less confusing.

There was still a bit of waiting involved, but nothing too crazy. In the end, it all got cleared up, it went better than I had assumed it would. Definitely a 5-star experience for me.
janice2001
April 02, 2026
"Got an email back fast"
I mean, yeah, I sent an email and, they got back to me really quickly. It was nice because, you know, I wasn’t sitting around waiting forever or anything
RebeccaBasil_69
April 01, 2026
"Got my schedule change notice quickly"
I think they let me know about the schedule change right away, or at least it felt really fast. I wasn’t totally sure what to expect, but the update came through without much waiting.
David-lewis
March 27, 2026
"Clear updates and a quick reply"
I had a really positive experience with vayama. The emails came through quickly, and the flight details were easy to understand, which made me feel a lot more relaxed about the booking. I did have one question, but they got back to me sooner than I expected and the answer was helpful. Since nothing felt confusing or stressful, I came away feeling happy with the whole process.
DORSEY
March 25, 2026
"Booking was fine for me"
I booked through Vayama and it went fine for me. I got the ticket email quickly, and when I checked with the airline, the details matched. Not sure if there was anything else I was supposed to look at, but from my side there weren’t any weird issues
Luanne_nelson78
March 19, 2026
"Helpful support for my international flight"
I booked an overseas flight and somehow ran into a small issue with the names on the reservation. Support got back to me quickly and sorted it out without making it a whole ordeal. I remember I was sitting there eating a weirdly dry blueberry muffin while waiting for the reply, so I was extra relieved when it was handled fast. Overall, I’m happy with how it went.
TREJO
March 13, 2026
"Clear enough, though I still double-checked"
I got the booking confirmation and the details were easy to find, which was good. I still went back over everything a couple of times because these emails can be where mistakes slip through, but it all looked correct.
john_Felps94
March 05, 2026
"Baggage info checked out"
Not sure about the rest of the booking stuff, but the baggage allowance they showed was exactly what they had for me at the airport, so that part was right.
hello_salvador154
February 24, 2026
"Got my tickets REALLY fast"
I booked my flight on vayama.com and, not gonna lie, I was a little nervous right after I paid.

But the ticket showed up in my email quickly, probably within a few minutes. It had the booking code and all the airline details, so I could check everything right away.
No problems for me this time. It was a simple booking and the ticket was issued FAST, which was exactly what I needed
hello_thomas941
February 15, 2026
"Fair play, they sorted it quickly"
I had a problem with my booking details and messaged Vayama thinking I’d probably be waiting ages. To be fair, they got back to me the same day and sorted it out without making the whole thing a hassle. It was a relief, and I appreciate the support team for handling it properly...

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Vayama Q&A

Why so many negative?https://www.sitejabber.com/reviews/vayama.com

Does anyone have the mailing and / or physical address of vayama in the united states?

If i pay today when do i get the tickets

Hello, where is your travel agency located?

Hello, i have booked three tickets vus-14505621, but i haven't got any confirmation in my emal. thank you

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